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Name: ___________________________________
Date: ___________________________________

Fast UK Parcel Quiz

  1.  
    What is ‘ Challenge 25’ ?
  2.  
    Age verification shipments can be delivered to neighbours, True or False ?
    A. False B. True C. True
  3.  
    Tick 3 forms of acceptable photo ID
    A. Driving licence B. Student ID C. Bank Card D. National Insurance card E. Passport F. National ID G. Student ID H. Bank Card I. National Insurance card
  4.  
    What is the correct order of steps if the customer is not at home ?
  5.  
    How long should you wait before moving to another delivery option or ringing the customer’s doorbell again ?
    A. 3 seconds B. 10 seconds C. 60 seconds
  6.  
    If you need help or assistance during deliveries, who should you contact ?
    A. Selling Delivery Service (SDS) B. Shipping Driver Support (SDS) C. Safety Delivery Service (SDS) D. Selling Delivery Service (SDS) E. Safety Delivery Service (SDS)
Answer Key
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Name: ___________________________________
Date: ___________________________________

Fast UK Parcel Quiz (Answer Key)

  1.  
    What is ‘ Challenge 25’ ?
    If a customer looks under 25, you need to ask for identification
  2.  
    Age verification shipments can be delivered to neighbours, True or False ?
    A. False B. True C. True
  3.  
    Tick 3 forms of acceptable photo ID
    A. Driving licence B. Student ID C. Bank Card D. National Insurance card E. Passport F. National ID G. Student ID H. Bank Card I. National Insurance card
  4.  
    What is the correct order of steps if the customer is not at home ?
    Attempted to deliver at front door, check for safe delivery options, leave ‘We missed you card’, return shipping back to depot
  5.  
    How long should you wait before moving to another delivery option or ringing the customer’s doorbell again ?
    A. 3 seconds B. 10 seconds C. 60 seconds
  6.  
    If you need help or assistance during deliveries, who should you contact ?
    A. Selling Delivery Service (SDS) B. Shipping Driver Support (SDS) C. Safety Delivery Service (SDS) D. Selling Delivery Service (SDS) E. Safety Delivery Service (SDS)

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