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EPWater Training
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Instructions:
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What work order type would you use to activate service at 631 N Resler Dr. Sp. A-2?
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How many services are located at 1501 George Dieter?
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Carmela Naveja calls, she does not have her account number, how else would you pull her account in enQuesta?
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My name is Nelly Garay and I would like to start my water service at 378 Emerald Cloud please. What is my account number?
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What work order would you use to activate service for a Pending .300 account that does not have a meter at the SADD?
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What applications and at what rate, would you activate a construction service in Cycle 28?
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What work order type would you use to activate services for a new customer at 10551 Dyer St. Apt 325?
EPWater Training
(Answer Key)
status
Instructions:
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What work order type would you use to activate service at 631 N Resler Dr. Sp. A-2?
WOT 12
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How many services are located at 1501 George Dieter?
2
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Carmela Naveja calls, she does not have her account number, how else would you pull her account in enQuesta?
Social Security Number
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My name is Nelly Garay and I would like to start my water service at 378 Emerald Cloud please. What is my account number?
The SADD is located in Horizon, let me give you the number.
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What work order would you use to activate service for a Pending .300 account that does not have a meter at the SADD?
WOT 18
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What applications and at what rate, would you activate a construction service in Cycle 28?
Water (71) and Refuse (36)
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What work order type would you use to activate services for a new customer at 10551 Dyer St. Apt 325?
WOT 63, because water rate is construction