EPWater Training

status

  1.  
    What work order type would you use to activate service at 631 N Resler Dr. Sp. A-2?
  2.  
    How many services are located at 1501 George Dieter?
  3.  
    Carmela Naveja calls, she does not have her account number, how else would you pull her account in enQuesta?
  4.  
    My name is Nelly Garay and I would like to start my water service at 378 Emerald Cloud please. What is my account number?
  5.  
    What work order would you use to activate service for a Pending .300 account that does not have a meter at the SADD?
  6.  
    What applications and at what rate, would you activate a construction service in Cycle 28?
  7.  
    What work order type would you use to activate services for a new customer at 10551 Dyer St. Apt 325?
Answer Key
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EPWater Training (Answer Key)

status

  1.  
    What work order type would you use to activate service at 631 N Resler Dr. Sp. A-2?
    WOT 12
  2.  
    How many services are located at 1501 George Dieter?
    2
  3.  
    Carmela Naveja calls, she does not have her account number, how else would you pull her account in enQuesta?
    Social Security Number
  4.  
    My name is Nelly Garay and I would like to start my water service at 378 Emerald Cloud please. What is my account number?
    The SADD is located in Horizon, let me give you the number.
  5.  
    What work order would you use to activate service for a Pending .300 account that does not have a meter at the SADD?
    WOT 18
  6.  
    What applications and at what rate, would you activate a construction service in Cycle 28?
    Water (71) and Refuse (36)
  7.  
    What work order type would you use to activate services for a new customer at 10551 Dyer St. Apt 325?
    WOT 63, because water rate is construction

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