When you're ready to print, just click this button: Make Print-Friendly
Primary Concierge Training 2
Created by Joycetta22
Test your knowledge!
-
I notice an order has DUR/UR protocols, where do I go to create a task for assistance?A. No task needed, I am a tech I can release the protocol B. Concierge Primary Pharmacists Escalations C. Concierge Primary Manager Escalations D. Concierge Primary Integrated PA E. Concierge Primary Direct PA
-
There is a new referral and the clearance team has not verified the benefits. Where do I go to create a task for assistance?A. Concierge Primary Direct PA B. Concierge Primary Integrated PA C. Concierge Primary Manager Escalations D. Lula Black's Desk E. Cover My Meds (CMM)
-
I have 2 orders that have completly processed and now the patient needs to be contacted for scheduling. Where do I go to create a task for assistance?A. Concierge Primary Direct PA B. Concierge Primary Manager Escalations C. Concierge Primary Order Scheduling Escalations D. Bill Anderson's Desk E. TMW
-
If I need assistance with a Direct PA order, where do I go to create a task for assistance?A. Concierge Primary Order Scheduling Escalations B. Concierge Primary Integrated PA C. Concierge Primary Direct PA Assistance D. Cover My Meds (CMM) E. C360
-
What is the process that reviews clinical and financial criteria to determine if a medication or a quantity of a medication will be covered under the plan benefit.A. EOD Reporting B. Prior Authorization (PA) C. Creating an ODT D. Creating an email E. PLA
-
If I need assistance with an Integrated PA order, where do I go to create a task for assistance?A. Concierge Primary Integrated PA B. Concierge Primary Manager Escalations C. No task, Integrated PAs are handled by the PRA D. RxHome E. Concierge Primary Direct PA
-
Who can also assist PRAs with Integrated PAs if needed?A. Concierge Primary Integrated PA B. Concierge Primary Order Scheduling Escalations C. Lula Black D. Concierge Pharmacists E. Bill Anderson
Primary Concierge Training 2 (Answer Key)
Created by Joycetta22
Test your knowledge!
-
I notice an order has DUR/UR protocols, where do I go to create a task for assistance?A. No task needed, I am a tech I can release the protocol B. Concierge Primary Pharmacists Escalations C. Concierge Primary Manager Escalations D. Concierge Primary Integrated PA E. Concierge Primary Direct PA
-
There is a new referral and the clearance team has not verified the benefits. Where do I go to create a task for assistance?A. Concierge Primary Direct PA B. Concierge Primary Integrated PA C. Concierge Primary Manager Escalations D. Lula Black's Desk E. Cover My Meds (CMM)
-
I have 2 orders that have completly processed and now the patient needs to be contacted for scheduling. Where do I go to create a task for assistance?A. Concierge Primary Direct PA B. Concierge Primary Manager Escalations C. Concierge Primary Order Scheduling Escalations D. Bill Anderson's Desk E. TMW
-
If I need assistance with a Direct PA order, where do I go to create a task for assistance?A. Concierge Primary Order Scheduling Escalations B. Concierge Primary Integrated PA C. Concierge Primary Direct PA Assistance D. Cover My Meds (CMM) E. C360
-
What is the process that reviews clinical and financial criteria to determine if a medication or a quantity of a medication will be covered under the plan benefit.A. EOD Reporting B. Prior Authorization (PA) C. Creating an ODT D. Creating an email E. PLA
-
If I need assistance with an Integrated PA order, where do I go to create a task for assistance?A. Concierge Primary Integrated PA B. Concierge Primary Manager Escalations C. No task, Integrated PAs are handled by the PRA D. RxHome E. Concierge Primary Direct PA
-
Who can also assist PRAs with Integrated PAs if needed?A. Concierge Primary Integrated PA B. Concierge Primary Order Scheduling Escalations C. Lula Black D. Concierge Pharmacists E. Bill Anderson
When you're ready to print, just click this button: Make Print-Friendly