new hire check

#stsa

  1.  
    How many rate plans do we offer?
    A. 4 B. 6 C. 7 D. 5
  2.  
    What's the best deal for a customer that wants 2 lines?
    A. 2 lines for $60 B. 2 lines for $70 C. 2 lines for $80 D. 2 lines for $110
  3.  
    How does a customer rate us?
    A. Online B. Phone Call C. The customer will receive a text message containing a 4 question survey about their experience today. D. Hand Written Survey
  4.  
    What score should you be striving for?
    A. 10 B. 100 C. 15 D. 5
  5.  
    When is the best time to let the customer know about the survey they might receive?
    A. While setting up the customers new phone B. Calling the customers after they leave the store to let them know C. After you have completely satisfied their needs and you have sincerely thanked them while walking them to the door. D. Before the customer has purchased anything
  6.  
    What's the best deal for a customer that wants 3 lines?
    A. 3 for $90 B. 3 for $165 C. 3 for $100 D. 3 for $120
  7.  
    What if the customer wants 4 lines?
    A. 4 for $220 B. 4 for $150 C. 4 for $120 D. 4 for $100
Answer Key
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new hire check (Answer Key)

#stsa

  1.  
    How many rate plans do we offer?
    A. 4 B. 6 C. 7 D. 5
  2.  
    What's the best deal for a customer that wants 2 lines?
    A. 2 lines for $60 B. 2 lines for $70 C. 2 lines for $80 D. 2 lines for $110
  3.  
    How does a customer rate us?
    A. Online B. Phone Call C. The customer will receive a text message containing a 4 question survey about their experience today. D. Hand Written Survey
  4.  
    What score should you be striving for?
    A. 10 B. 100 C. 15 D. 5
  5.  
    When is the best time to let the customer know about the survey they might receive?
    A. While setting up the customers new phone B. Calling the customers after they leave the store to let them know C. After you have completely satisfied their needs and you have sincerely thanked them while walking them to the door. D. Before the customer has purchased anything
  6.  
    What's the best deal for a customer that wants 3 lines?
    A. 3 for $90 B. 3 for $165 C. 3 for $100 D. 3 for $120
  7.  
    What if the customer wants 4 lines?
    A. 4 for $220 B. 4 for $150 C. 4 for $120 D. 4 for $100

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