Collections General Knowledge pt 1

  1.  
    What are three sources to you can use for skip trace other than clear?
  2.  
    If a taxpayer calls and gives you a account# they say is a TACS# what should you do next?
  3.  
    What is a DF1 letter and what should the next step be after that letter is sent?
  4.  
    Explain thoroughly when a judgment letter can be sent?
  5.  
    Can you send a judgment letter?
  6.  
    I have an account with 2014 personal property taxes and it is November 20th We have did multiple phone calls and one lien search. What should we do next?
  7.  
    We have a personal property account with new debt that is real estate what do you do?
Answer Key
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Collections General Knowledge pt 1 (Answer Key)

  1.  
    What are three sources to you can use for skip trace other than clear?
    True People Search, Google, Vadoc, SCRA, Yelp
  2.  
    If a taxpayer calls and gives you a account# they say is a TACS# what should you do next?
    Check intranet, check Reference#1
  3.  
    What is a DF1 letter and what should the next step be after that letter is sent?
    first letter for pp & request letter
  4.  
    Explain thoroughly when a judgment letter can be sent?
    When a judgement is place on a account
  5.  
    Can you send a judgment letter?
    Yes
  6.  
    I have an account with 2014 personal property taxes and it is November 20th We have did multiple phone calls and one lien search. What should we do next?
    Send to court
  7.  
    We have a personal property account with new debt that is real estate what do you do?
    tell supervisor

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