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Hostess Training

  1.  
    What is an "in-house promotion"?
  2.  
    which is the correct statement for C.A.R.E.S.
    A. customers are our Priorily. Attitude affects only people around you. Respect customers- have fun. Earn points for everyone. Service is not everything B. Customers are our family. Attitude affects only you.Respect your coworkers-have fun.earn respect for everyone. Service is important. C. Customers are our purpose. Attitude affects your coworker, Respect yourself- have fun. Earn tips for everyone. Service is why we're here. D. Customers are our focus. Attitude affect everything. Respect others- have fun. Earn profits for everyone. Service is everything!
  3.  
    What is a hostess in a restaurant ?
  4.  
    What should never be left unattended?
  5.  
    What make an successful hostess?
  6.  
    How should a fguest be greeted
  7.  
    Fill in the blanks If there is a waiting list ,____________________ the wait rather then _______________________ a guest.
Answer Key
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Hostess Training (Answer Key)

  1.  
    What is an "in-house promotion"?
    emeployee inform guest of upcoming events
  2.  
    which is the correct statement for C.A.R.E.S.
    A. customers are our Priorily. Attitude affects only people around you. Respect customers- have fun. Earn points for everyone. Service is not everything B. Customers are our family. Attitude affects only you.Respect your coworkers-have fun.earn respect for everyone. Service is important. C. Customers are our purpose. Attitude affects your coworker, Respect yourself- have fun. Earn tips for everyone. Service is why we're here. D. Customers are our focus. Attitude affect everything. Respect others- have fun. Earn profits for everyone. Service is everything!
  3.  
    What is a hostess in a restaurant ?
    Host, Sales person, peson with all the answers to any uestion and needs, the life of the party.
  4.  
    What should never be left unattended?
    the hostess station
  5.  
    What make an successful hostess?
    Comunication and team work
  6.  
    How should a fguest be greeted
    With a smile, great attutide and warm welcome
  7.  
    Fill in the blanks If there is a waiting list ,____________________ the wait rather then _______________________ a guest.
    sell, Challenge

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