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TOTAL QUALITY MANAGEMENT Q1

  1.  
    Quality is
    A. Excellence B. Conformity to requirement C. All of the above D. Meeting our own requirements
  2.  
    Quality includes
    A. All of the above B. Functionality C. Delivery Quality D. Customer Service
  3.  
    Quality Control includes
    A. QM B. QP C. All of the above D. None of the above E. QA
  4.  
    QM includes
    A. QA B. QC C. All of the above D. QP
  5.  
    PCDA was evolved by
Answer Key
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TOTAL QUALITY MANAGEMENT Q1 (Answer Key)

  1.  
    Quality is
    A. Excellence B. Conformity to requirement C. All of the above D. Meeting our own requirements
  2.  
    Quality includes
    A. All of the above B. Functionality C. Delivery Quality D. Customer Service
  3.  
    Quality Control includes
    A. QM B. QP C. All of the above D. None of the above E. QA
  4.  
    QM includes
    A. QA B. QC C. All of the above D. QP
  5.  
    PCDA was evolved by
    Deming

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