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CSR Quiz 1
June 9 2021
Instructions:
-
If P have current Wellness exam and needs to update Rabies vaccines, where should they be schedulled?
A. Tech line
B. Dr. line
C. Treatment line
D. Gooming line
-
How long does a block need to be for a 2 pet exam?
A. 1 appointment slot
B. 30 minutes
C. 2 appointment slots
-
When do you need to block for a procedure on the Doctor line?
A. Dental
B. X-rays
C. Surgeries
-
When a new client is coming for a nail trim, what are the requirements?
A. Proof of rabies
B. Rabies and wellness exam
C. Wellness exam
-
What questions to ask when a client advise us about an emergency over the phone?
-
Who need to approve medical records before we are able to send them?
CSR Quiz 1
(Answer Key)
June 9 2021
Instructions:
-
If P have current Wellness exam and needs to update Rabies vaccines, where should they be schedulled?
A. Tech line
B. Dr. line
C. Treatment line
D. Gooming line
-
How long does a block need to be for a 2 pet exam?
A. 1 appointment slot
B. 30 minutes
C. 2 appointment slots
-
When do you need to block for a procedure on the Doctor line?
A. Dental
B. X-rays
C. Surgeries
-
When a new client is coming for a nail trim, what are the requirements?
A. Proof of rabies
B. Rabies and wellness exam
C. Wellness exam
-
What questions to ask when a client advise us about an emergency over the phone?
-
Who need to approve medical records before we are able to send them?