CSR Quiz 1
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If P have current Wellness exam and needs to update Rabies vaccines, where should they be schedulled?
Tech line
(wrong answers:
Dr. line,
Treatment line,
Gooming line)
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How long does a block need to be for a 2 pet exam?
2 appointment slots
(wrong answers:
1 appointment slot,
30 minutes)
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When do you need to block for a procedure on the Doctor line?
Surgeries
(wrong answers:
Dental,
X-rays)
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When a new client is coming for a nail trim, what are the requirements?
Proof of rabies
(wrong answers:
Rabies and wellness exam,
Wellness exam)
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What questions to ask when a client advise us about an emergency over the phone?
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Who need to approve medical records before we are able to send them?