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CHS Mail Procedures
| Questions |
Answers |
| All Packages MUST be marked with the following information: Resident's Last Name, Resident's Room Number. |
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| I can mark a package RTS for USPS, as long as I do not blackout the delivery information. |
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| The office copy of the manifest must be logged in the black binder located in the office. |
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| We can close the mail room whenever we have a large shipment and less than three people are working in the mail room. |
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| When package log becomes active, I will only have to record the date, person's full name, room number, tracking number and carrier. |
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| I can give a resident his/her package without signing because I know them. |
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| When processing RTS for UPS and FEDEX, I must blackout the delivery information, write RTS on the mail and notify the concierge. |
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