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Dinner Menu and Q & A (cont'd)

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Questions	Answers
The associate must pause and engage when guests are present.	True
The associate DOES NOT have to describe recommended items.	False
Server is allowed to hand the guest the check with one hand.	False
Service must be provided in a timely fashion.	True
Server must refer to the guest by name at some point during service.	True
Server DOES NOT have to own or resolve guest's requests immediately.	False
Good posture, smile, eye contact, attentive listening must be maintained throughout the interaction.	True