Welcome to the Knowledge Mouse Online Quiz
NB - Understanding GPM
| Questions |
Answers |
| What tab would you look at to see if the group has been submitted to underwriting yet? |
Processing Tab |
| What tab shows the group name and DBA? |
Segment Tab |
| What status will the group show in if the Service Support Rep finds the group’s address is wrong in CRM/SMART? |
Pending Carrier Correction |
| What are the two reasons a case would be closed as incomplete? |
|
| The group has been submitted to Underwriting once the GPM status shows “Quoting” as the status |
False |
| Where would you find the effective date? |
Segment & Processing Tabs |
