Welcome to the Knowledge Mouse Online Quiz
Culture Awareness: Japanese customer service
| Questions |
Answers |
| Having cultural diversity at workplace is very important. True or False? |
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| Keigo is a respectful language. True or False? |
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| Keigo is often used in customer service industries. True or False? |
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| Keigo is quite complicated and it uses longer words. True or False? |
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| The concept of Omotenashi goes way deeper than providing outstanding customer service. True or False? |
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| Providing friendly customer service is a top priority in Japan. True or False? |
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| Hospitality and respect is part of everyday life in Japan. True or False? |
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