Welcome to the Knowledge Mouse Online Quiz
Week 1 Knowledge Check
| Questions |
Answers |
| What are the different types of credit decision that you may come across when performing a credit check? |
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| What is the difference between public notes and activities? Which one should you use when? |
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| What is Fallback and how many services is an existing customer eligible for during Fallback? |
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| Where can I locate Critical Information Summary for legacy plans? |
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| Do we have a port out fee should a customer decide to transfer their Vodafone number to another provider? |
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| How many days each year can I use $5 Roaming for? |
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| What are the names of the 2 credit bureaus that Vodafone uses for credit checking? |
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