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August Stock Loss Quiz
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What does BOB, LISA, CURT & TINA stand for?
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What app do you use to check customers receipts and app transactions on their way out?
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A customer returns an item because it was missing screws, what should you do with the item?A. Send to CRC B. Give back to the department to mark down or find replacement screws C. Write it off as damaged and throw in the bin
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Who in the store should wear a safety camera?
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What does > mean when at the start of an item description?
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When using express exit - what should you do if you notice something hasnt been paid for?A. Advise the customer the item isn't on the receipt B. All of the above C. Log as a recovery D. Direct the customer to a register to pay
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What 3 things do you ALWAYS need working at entry/exit points (door greeter, gate keeper and nursery door greeter)?A. Zebra, Push to talk and a smile B. Safety Camera, Safety Vest and Gloves C. Hammer stamp, a Zebra and a note book D. Push to talk, Safety Camera and a Zebra
August Stock Loss Quiz (Answer Key)
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What does BOB, LISA, CURT & TINA stand for?BOB = Bottom Of Basket, LISA = Look InSide Always, CURT = Check yoUr Register Terminal, TINA = Team member In Need of Assistance
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What app do you use to check customers receipts and app transactions on their way out?Express Exit
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A customer returns an item because it was missing screws, what should you do with the item?A. Send to CRC B. Give back to the department to mark down or find replacement screws C. Write it off as damaged and throw in the bin
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Who in the store should wear a safety camera?Main door greeter, gate keeper, service desk, nursery door greeter and a coordinator
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What does > mean when at the start of an item description?This item is a PB4P item
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When using express exit - what should you do if you notice something hasnt been paid for?A. Advise the customer the item isn't on the receipt B. All of the above C. Log as a recovery D. Direct the customer to a register to pay
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What 3 things do you ALWAYS need working at entry/exit points (door greeter, gate keeper and nursery door greeter)?A. Zebra, Push to talk and a smile B. Safety Camera, Safety Vest and Gloves C. Hammer stamp, a Zebra and a note book D. Push to talk, Safety Camera and a Zebra
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