Claims Training

Question or Hint Answer or Word
  1. If claim is received with no Drivers Name, how would you proceed? Select the (Driver Not in System) option for sub-batch. (wrong answers: Skip the claims., Pay the claims, Gain needed information from the previous/next page, Deny on paper only for MDI/MDNS)
  2. If claim is listed as cancelled in Insight, how would you proceed? Process and deny claim for SNPM (wrong answers: Skip the claim., Process and pay., Deny for UNS (unauthorized no-show).)
  3. If claim was submitted with the incorrect Leg ID# listed, how would you proceed? Deny on paper for ITI

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