Surprise!! Let's see what we know!!

Question or Hint Answer or Word

What is the latest a Supervisor can request PTO? 1-week (wrong answers: 3 days, Day of, Day before)
Who do you send the term request template to? Your direct Manager( I send it the the DL, not you) (wrong answers: HR, WF, HR Manager)
What is required when an agent resigns when completing the termination? Resignation letter/email/text, TC, Term DL (wrong answers: Letter and DL, Timecard, None of these)
How often should you conduct attendance audits? All of the above (wrong answers: Weekly, after an alignment, after a call out, None of the above)
When doing an attendance audit, how many days do we look back? 90 Days (wrong answers: 120Days, 30 Days, 60 Days, 6 months)
After approval, when should a CA be delivered? within 48 hours(or upon agents next scheduled day to work) (wrong answers: 1 week, 2 Weeks, 24 Hours)
Can an agent put in a claim after being out two consecutive days? No needs to be at least 3 days (wrong answers: Yes, No, needs to be 5 days, No, Manager has to approve it)