August Stock Loss Quiz

Question or Hint Answer or Word
  1. What does BOB, LISA, CURT & TINA stand for? BOB = Bottom Of Basket, LISA = Look InSide Always, CURT = Check yoUr Register Terminal, TINA = Team member In Need of Assistance
  2. What app do you use to check customers receipts and app transactions on their way out? Express Exit
  3. A customer returns an item because it was missing screws, what should you do with the item? Give back to the department to mark down or find replacement screws (wrong answers: Send to CRC, Write it off as damaged and throw in the bin)
  4. Who in the store should wear a safety camera? Main door greeter, gate keeper, service desk, nursery door greeter and a coordinator
  5. What does > mean when at the start of an item description? This item is a PB4P item
  6. When using express exit - what should you do if you notice something hasnt been paid for? All of the above (wrong answers: Advise the customer the item isn't on the receipt, Log as a recovery, Direct the customer to a register to pay)
  7. What 3 things do you ALWAYS need working at entry/exit points (door greeter, gate keeper and nursery door greeter)? Push to talk, Safety Camera and a Zebra (wrong answers: Zebra, Push to talk and a smile, Safety Camera, Safety Vest and Gloves, Hammer stamp, a Zebra and a note book)

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