Customer Service Quiz

Question or Hint Answer or Word

On average how many calls do Customer Service receive each month? 4,000 (wrong answers: 1,000, 3,500, 2,000, 3,000)
On average how many emails do Customer Service receive each month? 2,000 (wrong answers: 1,000, 1,500, 2,500, 900)
What hours do the Justice of peace work? 10am-1pm
How long is a parking infringement put on hold for once an appeal is lodged? 6 months
Who can request a properties rates balance? The property owner and verified settlement agents
A resident has broken their kitchen organics caddy bin. Advise of the process Pay $7 fee at CS reception or recycling centre and then collect from recycling centre - Must bring receipt and proof of residency
A resident has paid for their dog's one year registration on 15/04/2026. When does the registration expire? 31/12 - All one year registrations expire the same date no matter when paid