PCC Questionnaire

How many contact attempts should be made before a "failed contact" letter/email be sent?
A. B. 4 C. 3 D. 1 E. 5
If a patients labs are abnormal and they have not been seen in six months, what is the next step?
A. Send a patient case to the staff B. Schedule patient for labs C. Drop orders for labs needed D. E. Schedule patient for labs and follow up office visit
What quality measures should you focus on as a PCC?
A. B. Cervical Screening, AWV, Tdap Adult Booster, and BP Control C. Colonoscopy, Mammogram, Eye Exam, and Kidney Health Evaluation D. AWV, Blood Pressure, Diabetic Foot Exam, Flu Shot
If a patient is calling for results on labs or imaging orders, you should:
A. Call the nurse and ask them to speak with patient B. Send a detailed message to the staff to contact patient C. Give patient results they are requesting over the phone D. Tell patient results have been uploaded into patient portal and if they have any concers to send a portal message to the nurse E.
What is the age cut off for colonoscopy and mammogram?
A. 70 B. 65 C. 45 D. 75 E.
Medicare Wellness visits are completed on all patients
A. True B. False C.

Answer Key
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PCC Questionnaire (Answer Key)

How many contact attempts should be made before a "failed contact" letter/email be sent?
A. B. 4 C. 3 D. 1 E. 5
If a patients labs are abnormal and they have not been seen in six months, what is the next step?
A. Send a patient case to the staff B. Schedule patient for labs C. Drop orders for labs needed D. E. Schedule patient for labs and follow up office visit
What quality measures should you focus on as a PCC?
A. B. Cervical Screening, AWV, Tdap Adult Booster, and BP Control C. Colonoscopy, Mammogram, Eye Exam, and Kidney Health Evaluation D. AWV, Blood Pressure, Diabetic Foot Exam, Flu Shot
If a patient is calling for results on labs or imaging orders, you should:
A. Call the nurse and ask them to speak with patient B. Send a detailed message to the staff to contact patient C. Give patient results they are requesting over the phone D. Tell patient results have been uploaded into patient portal and if they have any concers to send a portal message to the nurse E.
What is the age cut off for colonoscopy and mammogram?
A. 70 B. 65 C. 45 D. 75 E.
Medicare Wellness visits are completed on all patients
A. True B. False C.

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