FOTL Quality Quiz
Created by rahardy3232@gmail.com
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There are for delivery success behaviors
(wrong answers:
True,
False)
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No photo on delivery is a delivery success behavior
(wrong answers:
True,
False)
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Delivering a package to the wrong address affects your customer delivery feedback
(wrong answers:
True,
False)
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The color red represents fair on the scorecard
(wrong answers:
True,
False)
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No package seen or detected affects your photo on delivery metric
(wrong answers:
True,
False)
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The goal in each quality metric is to receive a performance grade of great
(wrong answers:
True,
False)
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Your customer contact compliance should be 99% or higher
(wrong answers:
True ,
False)