FOTL Quality Quiz

Created by rahardy3232@gmail.com

Question or Hint Answer or Word
  1. There are for delivery success behaviors (wrong answers: True, False)
  2. No photo on delivery is a delivery success behavior (wrong answers: True, False)
  3. Delivering a package to the wrong address affects your customer delivery feedback (wrong answers: True, False)
  4. The color red represents fair on the scorecard (wrong answers: True, False)
  5. No package seen or detected affects your photo on delivery metric (wrong answers: True, False)
  6. The goal in each quality metric is to receive a performance grade of great (wrong answers: True, False)
  7. Your customer contact compliance should be 99% or higher (wrong answers: True , False)

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