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FOTL Quality Quiz

Created by rahardy3232@gmail.com

True or False

  1.  
    There are for delivery success behaviors
    A. B. True C. False
  2.  
    No photo on delivery is a delivery success behavior
    A. B. True C. False
  3.  
    Delivering a package to the wrong address affects your customer delivery feedback
    A. True B. False C.
  4.  
    The color red represents fair on the scorecard
    A. True B. False C.
  5.  
    No package seen or detected affects your photo on delivery metric
    A. True B. C. False
  6.  
    The goal in each quality metric is to receive a performance grade of great
    A. B. True C. False
  7.  
    Your customer contact compliance should be 99% or higher
    A. B. True C. False
Answer Key
Hide Answer Key

FOTL Quality Quiz (Answer Key)

Created by rahardy3232@gmail.com

True or False

  1.  
    There are for delivery success behaviors
    A. B. True C. False
  2.  
    No photo on delivery is a delivery success behavior
    A. B. True C. False
  3.  
    Delivering a package to the wrong address affects your customer delivery feedback
    A. True B. False C.
  4.  
    The color red represents fair on the scorecard
    A. True B. False C.
  5.  
    No package seen or detected affects your photo on delivery metric
    A. True B. C. False
  6.  
    The goal in each quality metric is to receive a performance grade of great
    A. B. True C. False
  7.  
    Your customer contact compliance should be 99% or higher
    A. B. True C. False

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